What even is user-friendly?
The term “user-friendly” gets thrown around often, but what does it even mean to be “user-friendly”? Clearly we can say that something is more user-friendly the fewer defects it has. But beyond that? Is a GUI application more user-friendly than a text-based application? Is a lower learning curve more user-friendly than a steep learning curve? Is a product which has many features built-in more user friendly than a barebones product or an extensible product?